FREQUENTLY ASKED QUESTIONS
HOW SHALL I COORDINATE THE ALCOHOL PURCHASE?
You may provide all or part of your bar/beverage supplies as needed or, Tavolina may provide beverage service or bar support. We have an extensive selection of wines, beers, and liquors at our restaurants and market. If you need help pairing a wine or specialty beverage to your menu, we're happy to help.
CAN TAVOLINA ARRANGE FOR
We sure can :)
CAN TAVOLINA ACCOMODATE GUESTS WITH DIETARY RESTRICTIONS?
Absolutely. Because it's all made from scratch, we know every ingredient that goes into what we deliver. We can suggest items that accommodate the restrictions or create custom menu options.
CAN TAVOLINA COORDINATE RENTALS AND OTHER SERVICES?
Tavolina is happy to coordinate your event rentals on your behalf through a rental company. You will be required to pay the rental company or vendor directly. A 15% coordination fee will be added to your Tavolina Catering Contract for this service.
DOES TAVOLINA DELIVER?
We can deliver anywhere but the delivery charge is subject to location and set-up requirements. A $15 delivery charge will be applied to all deliveries within a 1 mile radius. A $30 delivery charged will be added to all deliveries in the Ann Arbor area, beyond a 1 mile radius. We will provide a quote for deliveries beyond the Ann Arbor area.
HOW MANY SERVERS WILL I NEED AT MY EVENT?
Leave this one to us. The number of servers will be based on your guest count and event complexity. Tavolina will ensure that your event has enough trained staff to appropriately service your event.
HOW ARE THE SERVERS COMPENSATED AND IS GRATUITY INCLUDED?
We charge A 27% for buffets and 37% for family style and served seated. The service charge covers planning fees, transport, buffet equipment, and the on-site servers required to execute your event. Gratuities are optional but will be accepted and turned over to your servers/drivers.
WHEN ARE PAYMENTS DUE?
A 50% estimated deposit is due at the time of booking. Final payment for your event is due 3 days prior to your event date. Food, beverage, rental and staff charges are subject to a 6% Michigan Sales Tax, which will be imposed by the client. If your organization is tax exempt, please submit a copy of your tax-exempt certificate when booking your event. We accept cash, check, and all major credit cards.
WHEN IS MY FINAL GUEST COUNT DUE?
Final guest count, not subject to reduction, is due 5 business days prior to your event date(s). If you need to increase your guest count, within 5 days of your event date, we will make every effort to accommodate your request. Additional fees and charges will apply beyond the normal agreed upon expenses outlined within your Catering Contract.